by AzDon Thu Jan 05, 2017 1:57 pm
Insurance companies insure THE CAR and are responsible for damage done by THAT CAR regardless of who is driving..... You are entitled to a rental car from the date of the accident until the day you settle...They will try to stall getting you a rental car or just say no because you are not likely to pursue re-imbursement for your loss of transportation after the fact. Also, once they rent you a car it is a daily expense for them that puts a daily cost on stalling a settlement, and they don't like tthat because stalling is one of their favorite tactics......INSIST ON A RENTAL CAR IMMEDIATELY and if they don't set you up, tell them that you are going to rent one at full retail and they are going to pay for it.... THEN GO DO IT!
If you do or say anything that makes you sound like a reasonable and sane person that is the slightest bit iffy about "fault", they will take advantage of you. Taking charge of the narrative and discussing it passionately is your most likely path to being treated fairly....